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  -    -  Leasing

Less transactional. More conversational. Greater results.

If you want your community manager or leasing agent to sell, connect, and convert differently than the competition – this is the training you need.

We borrow the best of hospitality and integrate the “voice” of the leasing customer to our delivery.

Our foundational course covers:

-Success comes from Listening – not Presenting.

-Value Propositions vs. Unique Selling Propositions

-Keys to Building Rapport (interpersonal)

-Keys to Building Rapport (social media)

-Leading Question Strategy (opposite of presenting)

-Online Netiquette (gaining a property visit)

-Phone Etiquette (gaining a property visit)

-The Property Visit (strategy, tactics, best-practices)

-Nurturing a lead Opportunity (follow-up strategies)

-Closing Strategies

-Retention Strategies


Let our team discuss your unique property needs and design a training program both for your sellers and and your target leasees.

For more information on multifamily property solutions, email us at