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Every business that has been accepted within the marketplace and not failed in its first 10-years has learned who their “right customer” is.  Whether consciously done or not – it is part of the survival process.To truly grow revenues with an organic blueprint – there must be something about the company’s product and service that brings people back.  This journey can usually be stated within

From LinkedIn:Actual call:Seller: ”I was wondering where you were in your plans to reinstate your training meeting schedule?”Customer: “We will be ready when we and our attendees won’t die by traveling.”Prospecting was changing.  And then it got pushed off a cliff. This post is focused on the hospitality industry and my connections there, but many industries are realizing that their heritage methods/strategies for business

IMO - There are three types of underdogs in the world:The first is the person who has been asked to compete well below their skill level - and we feel sorry for them.The next is the person who displays heart/determination above what is expected; usually against overwhelming odds – and we cheer for them.The final underdog is someone competing against the reigning champ

Most of us start our day either by checking email or checking social media.  If this is YOU, THIS is for you.Asking you to NOT check these tools first (while an INCREDIBLE practice), that would be a macro-habit change – not a microhabit.The microhabit change would be framing the expectation prior to opening the app.  At its core, it’s changing the subconscious “I am about to compare myself to everyone in my network,”

Ben Franklin once said; “Early to bed and early to rise makes us healthy, wealthy, and wise.” We define microhabits as a small change to a routine that results in a disproportionate result towards your goals. And #4 is a no brainer; Start each day, 15 minutes earlier. If done, that is 1-hour and 15 minutes additional each week, and an additional workweek of productivity by years-end. But we

The year of why. When we ask a question of ”why?”, we are most often looking for a purpose or cause.  This journey of “understanding” is about explaining a situation; possibly to innovate (improve) or to correct.  But as any researcher will tell you, there is an inherent bias to define a correlation as a cause.  This is why critical thinking is so important in today’s complex world. In